A Critique on Hobo by Robert Bloch Essay Example

A Critique on Hobo by Robert Bloch Essay Example A Critique on Hobo by Robert Bloch Paper A Critique on Hobo by Robert Bloch Paper The story opens with a man called Hannigan on the lam once more, leaving a town he calls Knifeville for reasons which are later uncovered. From the balance we understand that this man is a Hobo, as proposed in the title, venturing out from town to town to discover shelter and stay away from the alleged Knifevilles. When he bounces into a vacant, the smell and the lighting mirror the temperament and climate of the train unit. The word smelly reverberates in ones psyche similar to a smell firmly identified with death, despite the fact that not identifying with smell yet to haziness, likewise addressing the possibility of death. He feels the sweat stream down his body, as though effectively terrified. That is the thing that Sneaky Pete never really man. Now we feel that Sneaky Pete is an individual and is what is making Hannigan sweat; we become careful about the car and Hannigans environmental factors. As the train gets a move on and proceeds onward we consider the to be as a strong neon chain. Again Sneaky Pete is referenced however at this point we understand that it is most presumably liquor as he makes reference to it a few additional occasions in the story and each time it is increasingly more firmly identified with liquor as opposed to an individual. Hannigan shrugs, attempting to persuade himself that he drank to praise his leaving town. The shrug startlingly turns into a jerk and the jerk turned into a shudder. He at that point admits to himself, he alcoholic since he was terrified, he needed to escape Knifeville. He dismisses his look from the light outside and centers his vision in the shadowiness of the vacant freight car. The contrast between the light and the dull in this story is exceptionally critical; the light speaks to the known and the haziness the obscure. The word void gets amusing as appeared in the following not many lines. The lines become short and fast mirroring the temperament, pulsating like Hannigans heart: Then he solidified. The car wasnt void. He sees another man against the contrary side of the train unit. Here Robert Bloch utilizes the unequivocal article the, as opposed to the inconclusive a. This makes the peruser wonder why it is the man instead of a man as Hannigan isn't familiar with him yet. As the story proceeds, Hannigan continues asking the man inquiries and he continues considering gestures to be blazes of light cruise by. This is a serious occurrence that each time Hannigan asks him an inquiry a blaze of light shows his gesture. Hannigan is just mindful of the keeps an eye on whereabouts by his raspy relaxing. Close to the end Hannigan appropriately asks you a sham or something? what's more, inclines nearer forward to see the man. The man topples forward and Hannigan is stunned to see him dead and says to himself that he heard the breathing, and hen he hears the breathing from behind until he feels it on his neck.

Performance and Director

An executive is accountable for all parts of the creation, a director’s work is to tie up all presentation component together. The executive must have vision of by what method should the character moves, the lighting that help improve the mind-set of the play, the sets and props. As an Actor we regularly discover issue, for example, don’t realize how to represent our hand, where to stand and what direction to walk. We are â€Å"floating† in the stage, since we don't know what our job is. At that point it is the director’s job to guide and instructed the entertainer so they won't be â€Å"floating† any longer. First the executive need to peruse and comprehend the content, realize what is the importance of the play, see each character in the play with the goal that the person in question can settle on decision or choice during practice. The subsequent stage is to begin practice. Executive need to situate on-screen characters in front of an audience. Normally the executive will choose where is the 5 acting territory, however it tends to be more. For instance for sensible play, the 5 acting territory can be couch, kitchen, feasting table, bed, close to window, and so forth. An executive will begin to attract the set a groundplan. At the point when a play is coordinated by a decent chief, the crowd won’t get occupied by some other person or thing on the play. A decent executive can give focal point of the play, where the crowd should see and spotlight on. In the event that the crowd get occupied or befuddle during the play, it’s the director’s shortcoming. A play is representative, it’s fake. All the components of the play on the stage is representative. The entertainer speak to someone else on the stage. The set and probs is emblematic as well, since it speak to the seat in the play storyline. At that point why individuals go to see a play? Since we can relate the play to us in reality. View pointing is utilizing diverse structure from conventional As an on-screen character genuinely awkward,dunno wat to do with hand. View pointing help or not? at is d expectation, wat d executive need us to do. Ans: viewpointing tu diff approach. View pointing tu, dr awal acara gk advertisement plot,cuma promotion development. Executive Don’t make development that isn't significant how to take care of issue tgn yg gk tau taru dimn. Kenapa tgn kita tak tau mau ngap. karna kt gk yakin apa yg harus kt lakukan, gk yakin ttg job mrk. Role,space, body. Viewpointing is utilizing not quite the same as from conventional Collaborative-haresh sharma messy†¦ Base of my insight from blabla 5acting regions. Give the center, if crowd occupied with another person, don’t put that deliberately. Director’s deficiency. A PLAY IS fake.

Ethical Issues in Business Management and Business Technology Essay

Moral Issues in Business Management and Business Technology - Essay Example A solid feeling of morals is compulsory and the customers and the administrative firms expect solid moral measures constantly from these experts. A portion of these callings are medication, law, ministry, educators and military. The reason for this paper is to break down the moral gauges of callings in which morals is a top need in the work being performed. In the clinical business morals is critical. The customers or patients employ specialists when they are most defenseless genuinely or inwardly. The specialist is an expert that so as to assess its patients must pose extremely hint inquiries and acknowledge physical assessments of a person’s body. The specialist is an individual the patients trust. The data given to the specialist is totally classified. The specialist can not uncover this data to any outside gatherings ever. The cozy connection between the patient and the specialist must be keep up by the expert applying an exacting code of morals in the professional’s managing patients. The rundown beneath gives an essential rule of the kinds of moral principles and moral issues the specialists faces consistently in the medication calling: There are different parts of the clinical calling which require a solid feeling of morals. Ordinarily specialists got tests from pharmaceutical organizations and clinical proselytizer for nothing. During these trades a specialist might be convinced and offered distinctive financial or non-fiscal motivating forces, for example, access to a specific bay club with the goal that the specialist may consider endorsing a specific sort brand of medication to their patients. The specialist should never let any close to home advantages influence his clinical rules when managing persistent consideration. Another circumstance wherein morals influence the standards of specialist includes the specialists dealing’s with limitations forced by clinical plans. An intriguing case is the clinical arrangement of the federation of Puerto

Financial advocacy in grades 112 Essay Example | Topics and Well Written Essays - 500 words

Money related promotion in grades 112 - Essay Example Additionally at the evaluation level, there are both private and state funded schools which ought to be taken as growing the extent of essential information given to the little youngsters. As indicated by Peterson (2007, a general public that looks for monetary duty must include the youngsters in the dynamic that worries their future. The future choices are subject to the manner in which a youngster will have the option to understand the estimation of the choice being made for his/her government assistance. The age, at which the evaluations covers are responsive to new thoughts, thusly the learning would not go to squander for example pre-school, nursery school or head start, just as middle school (center school) fits well in a similar class. Kindergarten covers age 5-6, grade one spreads age 6-7, grade two spreads age 7-8, grade three spreads age 8-9, grade four spreads age 9-10, grade five spreads age 10-11 and grade six spreads age 11-12.Junior secondary school and secondary school are in numerous spots converged in to one comprising of a secondary school with grades 8-12. The senior open which comprises of evaluations 7 and 8, with ages 12-13, grade eight (first year) ages 13-14, grade nine (sopho

Managing Multicultural Teams

Key Issues Social contrasts influence cooperation and the harm regularly goes before mediation. Appropriate information is required in dealing with these distinctions, or more harm happens. Correspondence has a necessary impact in social contrasts. Direct correspondence can be seen by some as clear correspondence, yet for other people, it might be humiliating. Aberrant correspondence, thusly, can bring about miscommunication. Complement and familiarity contrasts can be hindrances to viable cooperation, except if colleagues pick and put exertion in learning and utilizing the favored language of the group. Authority and chain of importance are likewise respected exceptionally by certain societies, while others don't. This may get hostile for societies who view the hierarchy of leadership as significant. Dynamic style is another factor. A few societies choose quick, while others delay. There are four systems that can be utilized for overseeing multicultural contrasts in the working environment: adjustment, auxiliary intercession, administrative mediation, and exit. Adjustment works when colleagues are open about the distinctions and decides to work around them. Auxiliary mediation is utilized when colleagues are impervious to recognizing and working around their disparities. By and large, this may require sub-gathering. Administrative intercession might be essential when the chiefs are should have been included so one culture’s the board may resolve the contention with the different culture’s the executives, dodging shame and strife on not following pecking orders. Exit is a last choice, and it might be intentional or the board mentioned. It doesn't help with the distinction, yet it permits the group to move again with new individuals. There is nobody idiot proof procedure; its utilization is reliant on the case close by. At the point when the administration examines multicultural contrasts with colleagues in advance, the group will have the option to get through the activity with less issues. At the point when colleagues are open about the distinctions and works with them, association of the higher administration gets superfluous and the venture gets simpler. Investigation Multicultural groups are basic for some organizations, particularly those taking part in global arrangements, however it is a venture that needs cautious comprehension and the board. There are numerous issues that may emerge inside groups made out of individuals from contrasting convictions and practices, and correspondence is just one of these issues. Discernments on various corporate things, for example, pecking order and dynamic similarly influences the exhibition of a group and its individuals. As a rule, directors should stand firm and face the issue. There are four procedures in which the issue of multicultural group clashes might be settled, and the most suitable system relies upon the distinction that should be tended to. Additionally, the system to be utilized is reliant on how well the colleagues are eager to take an interest in taking care of the issue inside the group. Looking back, issues can be pre-empted by supervisors when the issue of multicultural distinction is examined heretofore, before the group begins cooperating. Along these lines, the individuals will have a prescience of why their individuals from the other culture is working the manner in which they do. Individuals should likewise be agreeable, ready to adapt to and comprehend the distinctions. This can be requested by he supervisor, yet it ought to likewise be programmed among the group. When socially unique colleagues are helpful and understanding, it is feasible for them to exist together and work their way to the achievement of their given assignments.

This is just a tribute

This is just a tribute I AM SO ANGRY. I just wrote an entire entry, and right before I hit publish, my browser window mysteriously reloaded and I lost the entire thing. This is just par for the course today. Argh. The last entry I wrote was a lot longer (and probably a lot funnier) than this, but it is now over an hour after I started the last one, and I am tired and grouchy. And very annoyed. Shout out To Tommy, who was one of the leads in Pickerington HS Norths Footloose this week. He rocked in the show (with some crazy solos), and even let a crusty old alum corner him backstage before he even had his makeup off and ramble about how things were at PHS theatre back in my day. Brag My beautiful curly-haired boyfriend won third place in both the single and dual moguls portions of Sunday Rivers Bust n Burn competition this weekend. You can see a sweet picture of him busting and burning here can you see the MIT sticker on his helmet? Rocket scientist by week, champion skiier by weekend, thats my Adam. Events about which to get psyched CPW is probably my third-favorite time of the year (after IAP and rush/orientation). [Dont remember what else I put here.] Adam and I are getting a prefrosh (slash starter child), and were very excited. But even if youre not our prefrosh, I hope youll come find me at the following events and say hi. Thursday Student Welcome in Rockwell Cage, 8:30-9:30 PM. Friday Tour of my UROP lab, meeting at Lobby 7, 1:00 PM; Athletics Fair in Rockwell Cage, 2:00-4:00 PM (bonus: Ill be in a cheerleading uniform); Meet the Bloggers party in the Student Center, 8:30-10:00 PM. Saturday Giving tours of my dorm, 1:00-5:00 PM. Graduate school I have decided where Im going to grad school! (Actually, I decided a long time ago. But I was sick of talking about grad school.) Im heading to Harvards Biological and Biomedical Sciences program, which is administered by the medical school. I hopped on the CT2 bus last Friday to go buy a Harvard Medical t-shirt, just because I think its amusing that every premed in the world would give his or her right cerebral cortex to go to Harvard Med, and Im not even premed. But never fear (?), for I will still be living on the MIT campus next year Adam and I are getting an efficiency apartment in one of the family residences on campus while he finishes his bachelors. Hes also going to do his masters at MIT, and Ill be doing my PhD for at least the next five or six years, so well be in the area for a while. Hooray! So youll all have to come to our wedding, which I may or may not already have planned in its entirety, despite the small fact that Adam has not yet, in fact, proposed. Ahem. Questions 1. People lamented the lack of a Chipotle. (And Christina Chipotle is a burrito place that makes burritos filled with some sort of addictive substance.) The nearest one is in NYC, which I will note is accessible for the low, low price of $15 via the Fung Wah bus. As a consolation prize, theres a Baja Fresh in Faneuil Hall and a Qdoba at the Prudential Center, which are certainly not Chipotle, but tide me over between trips to Ohio. 2. Pop vs. soda website. Also a story: When I came to MIT as a prefrosh, I didnt realize pop was a regionalism. So some residents of the dorm I stayed in took me on a tour of the dorm, and by the time we finished, I was parched. There was a small fridge on the first floor with some cans in it, and I politely asked, Is the pop in there for everybody, or just dorm residents? Everybody started cracking up (ie look at this one, just fell off the turnip truck), and I had no idea why they were laughing. It was very alarming. 3. Rashed asked I was just wondering if you were getting a masters degree by the end of your undergrad studies and then planning to get a PhD. Or is it that your going directly from a bachelors to PhD? Yup, Im going directly from my bachelors to my PhD. Thats a pretty common track in science (where a masters is neither necessary nor sufficient for research), but not so common in engineering (where you do need a masters to enter a PhD program). Actually, the only way Ill ever get a masters is if I chicken out on my PhD many PhD programs in the sciences offer a masters only as a booby prize for students who quit two or three years into their PhDs. 4. stasterisk asked, Did you have to take a GRE? And how was it? I did, in fact. I took both the GRE general test (which has math, verbal, and writing sections, just like the SAT) and the GRE biology subject test (which is similar to, although more difficult than, the SAT II in biology). I took the general test over the summer and the biology subject test in November. I rocked the general test. Like a hurricane. My GRE general score my SAT I score by 110 points, which Im pretty sure is not supposed to be true the graduate-school-going population is a lot tougher than the college-going population, and both tests are centered around 500 for each section. Theyre changing the test somewhat in 2007, so the test you guys take wont be exactly like the one I took, but the one I took was not that hard. The verbal section is a little harder than the SAT verbal, but the math is a lot easier. I was more nervous about the subject test, since a) it was in the middle of a term when I was taking 60 units, b) it covered evolution and ecology and plants, none of which Ive taken courses in at MIT, c) I had to decide which schools to send my score to without knowing the score, and d) I was not doing well on the practice tests I took. Luckily, the testing gods were smiling on me that day, and somehow I pulled off an 870 (/990), which was good enough for 97th percentile. Rockin.

Great Rosa Parks - Free Essay Example

Rosa Parks, a woman born on 4 February 1913, changed a lot by just standing for what she believed in. On December 1, 1955, Parks sat in her seat and did not move. She had worked long and hard all day and just wanted to sit down for a ride home. This soon became a problem. When the bus started to fill with more white passengers, the bus driver moves the black passengers back one seat. It just so happened that Parks was in one of those seats. She had sat there and she was not moving when the driver told her to. Rosa Parks wouldnt stand when asked simply because she was tired of giving in to what people thought was their authority over another human being. If a passenger refused to move when asked by the driver then they only had the authority to call the cops to remove the passenger. This is exactly what happened. Parks was taken into custody afterwards, but she was released on bail later that night. When Rosa Parks was arrested a man named E.D. Nixon decided he was going to make plans to form a boycott against Montgomerys city buses. They had asked all African Americans to stay of buses on December 5, 1955, on Parks trial date, to protest her arrest. Even though they had started a protest, Parks was found guilty, and was fined a total of fourteen dollars. Though she lost the case, it caused a huge event. The Montgomery Bus Boycott was an event that ended up lasting three hundred and eighty one days, over a year long. This caused buses to go mostly empty, and almost forty thousand African American citizens to walk to work, some distances being twenty miles. Even though there were many attempts to stop the boycotts, no one retaliated. Peoples homes were bombed and people were arrested. Even their churches were being burned. Rosa Parks was a great woman. She somehow managed to help African Americans even though she just sat in a seat. They somehow managed to free themselves of the Jim Crow laws. Rosa Parks became and idol, but died on October 24, 2005. She still continues to be great, even through death.

Prometheus, in Greek mythology and literature, is known...

Prometheus, in Greek mythology and literature, is known widely and most obviously for his many enthralling elements. Though there is a wide array of dissimilar stories told of Prometheus, the most dominant and popular one is told by Hesiod in his Theogony. From Hesiod’s account, Prometheus was the great Titan who defied the Greek gods and stole fire from Hephaestus for the use and helping of mankind. This act facilitated the progression for civilization. Ultimately, there are three main points for the various interpretations of Prometheus in literature and mythology, Firstly; Prometheus was punished on behalf of Zeus for his transgression. Infuriated beyond despair, he hid the helpings of human living; fire, solely due to Prometheus’†¦show more content†¦The interpretation of this mythological story is truly symbolic; â€Å"it explains procedure in the ritual of sacrifice and the origin of fire – Promethean fire, the symbol of defiant progress.† P rometheus’ archetype was known specifically of the culture god and hero, eventually, he became the archetype â€Å"of the divine or heroic trickster.† Apart from Prometheus’ sentencing of eternal torment, Zeus devised a way for humans to endure â€Å"sorrowful troubles.† Recompensing for the fire stolen back, he told all men â€Å"I shall give them an evil in which all may take delight in their hearts as they embrace it.† This evil was specifically named Pandora. With that, Zeus â€Å"ordered renowned Hephaestus as quickly as possible to mix earth with water and to implant in it a human voice and strength and to fashion the beautiful and desirable form of a maiden, with a face like that of an immortal goddess. But he ordered Athena to teach her the skills of weaving at the artful loom, and golden Aphrodite to shed grace, about her head and painful longing and sorrows that permeate the body. And he commanded the guide Hermes, slayer of Argus to put in her the mind of a bitch and the character of a thief.† Ultimately, we still question why women were the start of all evil and trouble? Or even, why did Prom etheus only create man out of clay? Though we may never encompass all answers completely, we know that this is complex. We know thatShow MoreRelatedA Brief Analysis on Sexism in English5522 Words   |  23 Pagesworld. English, one of the most popular languages in the world is no exception. The phenomenon of sexism is not only a linguistic one, but basically, a social issue that is far more notice-worthy than the public would have thought. Demonstrations of Sexism in English are too numerous to be totally covered. This paper illustrates demonstrations from the viewpoints of word-structure, word choosing, sentence structure, sentence pattern, meaning and speech, just to name the most common ones. Then it takesRead MoreOrganisational Theory230255 Words   |  922 Pages. Organization Theory Challenges and Perspectives John McAuley, Joanne Duberley and Phil Johnson . This book is, to my knowledge, the most comprehensive and reliable guide to organisational theory currently available. What is needed is a text that will give a good idea of the breadth and complexity of this important subject, and this is precisely what McAuley, Duberley and Johnson have provided. They have done some sterling service in bringing together the very diverse strands of work

Persepolis Reflection Paper - 1578 Words

During our â€Å"Interactive Oral Discussion† regarding Persepolis by Marjane Satrapi the class discussed many topics. As a group, we began by talking about the genre of the graphic novel. The artistic style and technique used by Satrapi was addressed specifically. I mentioned that I appreciated the mono color, by using black and white it effected the readers by making the text more serious. Another comment was added; the use of minimal color was effective. Another main topic discussed was the characterization of Marjane Satrapi. One classmate describes Satrapi as hard-headed and unappreciated. I believed Marjane Satrapi could be described as unappreciated because she didn’t see what was around her until the bombings happened. A student added†¦show more content†¦Overall, we talked about many topics in Persepolis by Marjane Satrapi. This discussion opened my eyes about the different interpretations of the novel. Persepolis: The Story of a Childhood (Persepolis) by Marjane Satrapi is a graphic novel on the chronicles of Marjane Satrapi living through the Iranian Revolution. Marjane Satrapi lets the readers experience Iran in the 1970’s through the views of a child. In the autobiographical novel, Satrapi uses the character as technique to challenge the views of readers that misinterpret the Iranian Culture. Most of what people know about Iran is from misleading newspaper headlines, drastically altered news reports or hatful social media posts. These messages lead to the views that Iran is strict, unjust, and destructive. The world holds extreme views on Iran with unjustified reasoning. Satrapi writes Persepolis to knowledge readers about Iranian lifestyles in hopes to deepen their understanding to the nation and their situation. Satrapi confirms and dispels the notion of modern day Iran through the viewpoint of the child Marjane Satrapi. The novel navigates the transformation of Persia into the Islamic Republic of Iran. Marjane was born into the Iranian Culture, she experienced the Shah’s father being taken over, being forced to wear a veil to school, which was then separated into boys and girls. Boys and girls were no longer able to socialize atShow MoreRelatedMarjane Satrapis Persepolis: A Personal Version and Vision of the Iranian Revolution1341 Words   |  5 PagesPersepolis: Marjane Satrapis personal version and vision of the Iranian Revolution Marjane Satrapis Persepolis is a graphic novel that suggests that there is a sharp discrepancy between the world of the Iranian Revolution, as depicted in the Western media, versus how many Iranians experienced it in the context of their own lives. Satrapi was the product of a liberal home environment. Behind closed doors, the life the young Marjane led was often very different from the images of burka-wearingRead MoreBelonging Essay4112 Words   |  17 Pages362.29 HOL Keller, Helen The story of my life ANF 362.41 KEL JNF 920 KEL Davis, Donna Sins of the mothers ANF 362.7320994 DAV Pelzer, Dave A child called â€Å"It† ANF 362.76 PEL Mathews, Gordon An Australian son ANF 362.82980994 MAT Many voices: reflections on experiences of indigenous children, ed. Mellor, Doreen and Haebich, Anna (cd book)ANF 362.849915 MAN Mum Shirl: an autobiography, ed. Clemens, Theresa ANF 362.849915 MUM Harvey, Sandra Brothers in arms ANF 364.1523 HAR Capote, Truman In coldRead MoreRosalind Kra uss - Photographys Discursive Spaces9350 Words   |  38 Pagesbeen massed in the sky. The far shore of the lake has been given a definitive shape. The surface of the lake has been characterized by little eddies and ripples. And most important for the demotion of this image from strange to - - common~lace. reflections of the rocks the in the water have been carefully recreated, so that gravity and direction are now restored to this space formerly awash with the vague luminosity of too rapidly exposed collodion. But it is clear, of course, that the difference

Sweetness and Power Essays - 610 Words

Sweetness and Power Sweetness and Power: The Place of Sugar in Modern History Some of the most brilliant minds have made many unorthodox suggestions. This is the case with Sidney Mintz’s thesis in Sweetness and Power: The Place of Modern History. Mintz’s suggestions that industrial capitalism originated in the Caribbean sugar plantations may seem to contradict the European version of world history fed to most of the Western world, but is nevertheless supported by substantial evidence. In general, Western education has conditioned students to believe that everything productive originated in Europe. Mintz begins by explaining the process of obtaining granular sugar from the liquid extracted from the sugar cane. There was†¦show more content†¦Similar to factory workers, cheap labor was used for mass production of commodities to meet the growing demand. As a result, Mintz completely transformed my ideas on industrial capitalism. As a consumer and lover of sugar, I have now given a considerable amount of thought to the sugar that I consumed so often. The extent to which the Caribbean people and land were exploited is unfathomable. When speaking of a â€Å"plantation†, Americans usually think and refer to the cotton plantations in the South. Even those Americans with roots in the Caribbean are completely unaware of the exploitation of their land and people. The long-term effects of this exploitation led to the underdevelopment of these Caribbean countries. These effects are still evident today as most of the Caribbean islands are labeled as â€Å"Third World Countries†. In addition, Mintz mentions the separation of the production from consumption. The Major consumers of sugar were not the hard workers on the plantation, but the far removed citizens of England. The plantation workers were not able to profit from the fruit ofShow MoreRelatedEssay on Sweetness and Power624 Words   |  3 PagesBy: YP Sweetness and Power: The Place of Sugar in Modern History Some of the most brilliant minds have made many unorthodox suggestions. This is the case with Sidney Mintzs thesis in Sweetness and Power: The Place of Modern History. Mintzs suggestions that industrial capitalism originated in the Caribbean sugar plantations may seem to contradict the European version of world history fed to most of the Western world, but is nevertheless supported by substantial evidence. In general, WesternRead MoreSweetness and Power2050 Words   |  9 Pages#9;Sweetness and Power is a historical study of sugar and its affect on society and economy since it was first discovered. Sugar has had a large impact on society and the economy that is not noticeable unless thoroughly studied. The following is an analysis of the work done by Sidney W. Mintz in his attempt to enlighten the quot;educated laypersonquot;. #9;Mintz uses a very basic system for organizing the tremendous amount of data found within in the book. The book is divided into 5 chapters:Read More Sweetness And Power Essay1968 Words   |  8 Pages amp;#9;Sweetness and Power is a historical study of sugar and its affect on society and economy since it was first discovered. Sugar has had a large impact on society and the economy that is not noticeable unless thoroughly studied. The following is an analysis of the work done by Sidney W. Mintz in his attempt to enlighten the amp;quot;educated laypersonamp;quot;. amp;#9;Mintz uses a very basic system for organizing the tremendous amount of data found within in the book. The book is dividedRead MoreSweetness and Power by Sidney Mintz873 Words   |  4 PagesSweetness and Power by Sidney Mintz This part basically focuses on how Mintz tries to tie together the disparate geographies from Northern Europe up to the Caribbean. It will be documented that Sweetness and Power by Sidney Mintz actually discusses and illuminates the economic and social history revolving around sugar consumption and production in Europe as well as its colonies, predominantly focusing on England. Mintz examines the structure of power, which made it probable for sugar to actuallyRead MoreSweetness And Power By Sidney Mintz898 Words   |  4 PagesSweetness and Power by Sidney Mintz explains the causes and effects of the use of sugar. Throughout the book, Mintz emphasizes on how sugar had begun as a luxury for all riches until it became a necessity for all people. The consumption of sugar has become quite a sensation within the European countries, particularly Britain. From the analysis in the book, Britain was one of the countries that consumed the most sugar during the seventeenth century. During the evaluation and analysis of sugar, MintzRead MoreThe Roles of Globalization in Timothy Brook’s Vermeer’s Hat and Sidney Mintz’s Sweetness and Power791 Words   |  3 Pagesthat promotes the global interdependence of economies, political systems, and societies. It creates a complex system of exchanges of goods, services, people, wealth, knowledge, and beliefs. Both Timothy Brook’s Vermeer’s Hat and Sidney Mintz’s Sweetness and Power deal with the role of commodities in world history. Mintz analyzes the history of sugar production and consumption in Europe. Mintz discusses how the fall of sugar as a luxurious and exotic product to a necessity for the most common of the workingRead MoreHistory of Sugar1439 Words   |  6 PagesThe production of sugar has shaped our world throughout the centuries. From its humble beginning, to its royal induction it has now made a household name as a necessity. It has changed our society into sugar addicts wi th a never ending urge for sweetness. Production of this craving has lead to an over abundant consumption. Consumption so great that is has defined humans through culture and history. The journey has marked the path of this once less then famous compound into a substance that is inRead MoreRacism In Racism1214 Words   |  5 Pagesway blacks viewed themselves. While American society has come very far in terms of civil rights, unfortunately discrimination between blacks still continues. Lighter blacks consider themselves superior to darker ones. Toni Morrison’s short story â€Å"Sweetness† portrays how racism still exists; specifically it describes black on black racism, which is also referred to as colorism. After the Civil War, blacks were supposed to be guaranteed justice under the law. In reality, however, especially in the southRead MoreTaking a Look at Stevia800 Words   |  3 Pagesalso known as sweet herb- have long been used as a natural sweetener and herbal medicine in the plant’s native South America (Horowitz 36).† The artificial sweetener Stevia is becoming more popular. Stevia is an herb with about 300 times more sweetness power than sugar. There are many benefits to stevia such as helping those maintain a healthy blood pressure, helping diabetic patients and those who are on a low carb and low sugar controlled diet. â€Å"Previously only available as dietary supplements inRead MoreEnders Game Response Essay1070 Words   |  5 Pagescirculation of features in the different phases of the story starting from the beginning to the last chapter. The femininity and masculinity are represented in opposite ways in the beginning. The femininity is represented in a way that shows sweetness and love because females are considered generally emotional and passionate. We can see that from Valentine who takes care, protects, and encourages her brother. For example, when Peter says that he will kill Ender, Valentine protects Ender and says

A Brief Side Effect Of Marijuana Essay - 1555 Words

Another side effect includes, according to webmd.com, the mouth becoming very dry. The skin can also have a sensation of heat or cold or maybe even both it all depends on the bud. Cannabis increases your heart rate an extraordinary amount, which can be a major issue for people who have heart problems. In some cases, one’s heart beat so fast it exploded. But if one is looking for a comeback to that bad side effect, the cannabis plant can be good. Cannabis can also help with aches and sores. In fact the cannabis plant relieves cramps and aches in muscles. The THC in the plant relaxes the muscles and lets the lactic acid flow out of the body.(NIH) However, it does have other benefits. It was found in the study, published in the journal Molecular Cancer Therapeutics, that Cannabidiol has the ability to stop cancer by turning off a gene called Id-1. In 2007, researchers at California Pacific Medical Center in San Francisco, reported that CBD may prevent cancer from spreading. The researchers experimented on breast cancer cells in the lab that had high level of Id-1, and treated them with cannabidiol. The outcome was rather positive. The cells had decreased Id-1 expression, and were less aggressive spreaders. In fact, the American Association for Cancer Research has found that marijuana actually works to slow down tumor growth in brain, breast, and lungs considerately. THC slows the formation of amyloid plaques by blocking the enzyme in the brain that creates them. These plaquesShow MoreRelatedProhibition Of Drugs And Alcohol1492 Words   |  6 Pageslaw enforcement and outlawing efforts. It is proposed that ending drug prohibition is the key to reducing drug war violence in the U.S. and restoring order to destabilized regions affected abroad. This paper is joining the discussion on the real effects on drug prohibition. Some of the most prominent economists already involved in the issue are Jeffrey Miron and Mark Thornton. One strand of the discussion comes from Jeffrey Miron 2004. He discusses the current battle with the regulation and legalizationRead MoreA Brief Note On The War On Drugs1356 Words   |  6 Pagesthe flip side, how many drugs addicts get clean and then hit a rough patch then gets addicted again, it would not help the situation, it would only make it worse. The hardest drug to fight I think would be marijuana. Marijuana has been around for years and many states have made it legal for either recreational use, or medicinal use. This topic can cause major outbursts, but in the end there are not many harmful side effects. For example, antibiotics have multiple long term side effects while marijuanaRead MoreSubstance Abuse Isn t Adequately Addressed1090 Words   |  5 Pagesis marijuana. It is also known as cannabis, hemp, dope, or weed. Marijuana is used for beneficial reasons and harmful reasons. Most cannabis users are addicted to it, but it primarily needs to be used for medical purposes. Although mounting new evidence confirms the healing qualities of marijuana, much opposition still exists preventing it from people who need it the most. The use of marijuana has been around for thousands of years. As reported by Caroline Cahill in the article â€Å"Marijuana 101:Read MorePersuasive Speech : Should Marijuana Be Legalized894 Words   |  4 PagesGeneral purpose: To persuade Specific purpose: To persuade the audience that marijuana should be legalized in all states. INTRODUCTION Attention Step: Imagine being a person who is in agonizing pain day after day and there was not one medicine that was helping you. Feeling helpless everyday of your life but knowing that there was one treatment that you haven t tried and has been proven to be effective but it is illegal in the state you reside in. Relevance to Audience: What if every personRead MoreThe Dark Side Of Drugs1294 Words   |  6 Pagesthe various side effects of this widely debated drug. Harold and Kumar Go to White Castle is a film about two friends in their mid-20s who, at the beginning of the movie, don’t seem to be going anywhere with their lives. The two aren’t necessarily burnouts per say, but neither one of them are taking full advantage of their previous educations or the resources around them. After a particularly stressful day at work, the guys are watching television while smoking a new strain of marijuana that KumarRead MoreMarijuana: Drug or Cure? Essay1191 Words   |  5 Pagesbe over the legalization of Marijuana. As of 1970 with the passing of The Controlled Substances Act the Federal Government officially classified marijuana as a schedule 1 drug with no real accepted medicinal use at the time (History of Marijuana). As the capabilities of science have progressed over time more and more scientific challenges have bombarded this decision so that more tangible research can be garnered from this plant. The earliest known mention of marijuana as a recreational drug cameRead MoreEssay about Why Marijuana Should Be Legalized1554 Words   |  7 Pageserroneous. Early in the 1900s, a surge of Mexicans immigrated to the U.S., and the marijuana they brought with them was quickly associated with them. In the 1930s, tensions between white Americans and Mexican immigrants were heightened due to the Great Depression, and the use of marijuana was ultimately prohibited for the general public in 1937 with the Marijuana Tax Act (Marijuana Timeline). By the 1960s, marijuana became a symbol of counterculture, and the government stopped any research involvedRead MoreThe Blunt Truth About Marijuana1183 Words   |  5 PagesThe Blunt Truth about Marijuana Imagine having a son or daughter who has six or more seizures a day. If you could could decrease the number of seizures they had a day by half, wouldn’t you consider medical marijuana? It is well known that medical cannabis has been used to cure many medical conditions for a long period of time already. Among the diseases marijuana can help treat, nausea, glaucoma, anorexia, epilepsy and more. Medical marijuana also helps with the side effects of many treatments, suchRead MoreShould Marijuana Be Legalized? Essay examples812 Words   |  4 PagesMarijuana, weed, hashish, pot, it goes by many names. Many people argue that it should be legalize because it’s no better than alcohol and cigarettes. Although these claims holds some truth, marijuana is still a dangerous drug and adding one more problematic drug into the mix will not improve America’s health and safety issues. Although marijuana has its medical benefits, using it for recreational purposes is dangerous f or both us and our society. There are countless debates whether marijuana shouldRead MoreDrug Use And Its Effects On Drugs And The Problems Associated With Drugs859 Words   |  4 PagesThe book From chocolate to morphine provides a brief history of the drugs, how drugs are harvested or manufactured, which kind of experiences they offer, their side effects and suggestions on how to deal with them. The authors maintain the approach of providing the facts about drugs while explaining the relevant terms. Each chapter deals with a specific drug category like stimulants or inhalants. Each section provides tips about drug use and a detailed list of further reading. The book also explores

Legal Defenses Checkpoint Free Essays

Legal Defenses Checkpoint Elizabeth Stebbins 220 March 1, 2013 David McNees Legal Defenses Checkpoint Three legal defenses that could be used in court to excuse behavior are insanity, self-defense, and entrapment. Insanity is when the defendant did not know what he or she was doing at the time of the crime, or did not know that it was wrong. It is when the individual is not in their right mind because of mental illness or such. We will write a custom essay sample on Legal Defenses Checkpoint or any similar topic only for you Order Now Usually they are sent to psychiatric facilities for treatment and if treated, they are transferred to prisons to complete their terms. Self-defense is when the victim of a potentially deadly attack kills another because it is the only reasonable thing to do to protect them from bodily harm and they are unable to get away. Those who use the self-defense plea are saying that they acted appropriately for the situation and not doing so would have resulted in their own death or serious injury. Entrapment is a situation in which the government takes actions that lead to or ‘create an opportunity’ for crime to happen† (Meyer Grant, 2003, p. 41). For example, a government agent convincing someone to commit a crime, who would otherwise not commit a crime. Entrapment is rarely a successful defense and not valid unless it was a government agent persuading or planting the idea in an individual. Meyer Grant (2003) state that, â€Å"to be a crime, an act requires three import ant elements: actus reus, mens rea, and concordance between the two† (p. 8). The act must be a guilty act or omission (actus reus), meaning voluntary and breaking an existing criminal statute, and have a guilty state of mind (mens rea). However, there is an exception, say when one is convicted of a crime like vehicular homicides with no intend to harm anyone. References Meyer, J. Grant, D. (2003). The Courts in our Criminal Justice System. Upper Saddle River, NJ: Prentice Hall. How to cite Legal Defenses Checkpoint, Essay examples

Operations Management Essay Sample free essay sample

1. Operations direction is: The direction of systems or processes that create goods and/or supply services 2. What are the three basic maps in concern organisations?1 ) Selling2 ) Operationss3 ) Finance 2. A supply concatenation consists of A sequence of activities and organisations involved in bring forthing and presenting a good or service 4. What is meant by the term value-added? The sum by which the monetary value or value of an end product is increased due to the add-on of stuff. labour. or other resource. 5. The operations function oversees a transmutation or transition procedure. Explain briefly. Input. Output and Value-added. Any operation can be described as a set of inputs ( i. e. labour and stuffs ) that are transformed into a set of end products ( i. e. goods and/or services ) . as illustrated in Figure. The kernel of operations direction is value-added. or the grade to which the value of all end products of an operation exceed the value of its inputs. It has over 20 trade names of family points from feminine and babe hygiene merchandises. rinsing detergents. batteries. java and beauty merchandises. 1. 1 Pull offing purchases This gives guidelines on purchasing assorted stuffs from providers and sellers such as stuffs. computing machines. services from attorneies. and even insurance. Harmonizing to Proctor A ; Gamble. buying is more than purchasing. It is the strategic nexus to their providers and sellers. Procter A ; Gamble Purchases has the alone duty for developing and put to deathing the schemes for everything the Company buys. It consists of utilizing a huge array of proficient. analytical. and commercial accomplishments to analyse markets. topographic point and exploit emerging tendencies. uncover business-building thoughts and cost-saving chances. commercialize emerging engineerings. construct effectual working relationships with providers. and create and capitalise on new methodological analysiss such as e-marketplaces. 1. 2 Inventory Management and Control. Costss can be significant to hive away and travel stock list. Advanced methods. such as Just-in-Time stock list control. can salvage costs and travel merchandises and services to clients more rapidly. Procter A ; Gamble has streamlined its supply concatenation to set more of its merchandises on shop shelves when clients are ready to purchase. The supply concatenation invention officer at The Procter A ; Gamble Company is supposed to calculate out how to acquire the consumer merchandises into the custodies of 5 billion clients in 170 states more expeditiously. The end is to stock shelves in shops around the Earth more accurately by reacting better to what people want. every bit good as acquiring a big figure of retail merchants and providers to take part in a system that would instantly signal merchandises favored by clients. In the past decennary. Proctor and Gamble’s concern has changed radically. even if its systems for clocking the bringing of merchandises to shops have non. Just like autos. apparels. music and even prime-time telecasting. the gross revenues of mass-produced merchandises for the place have become hit-driven or. better put. promotion-driven. Some 60 % of Proctor and Gamble’s gross revenues now come from events such as publicities that the supermarket. convenience shop or other retail merchant executes with monetary value cuts. There are besides other inducements. price reduction vouchers and monetary value publicities. Some events are initiated on the Internet. Others include publicities for gift-with-purchase rolled in the cyberspace for illustration the Pampers. com and BabyUniverse. com sites. These selling events are designed to drive consumers to retail shops and keep client trueness. 1. 3 Quality Management and Control. Management control and coordination includes a wide scope of activities to guarantee that organisational ends are systematically being met in an effectual and efficient manner.It includes major activities to guarantee ends are being met. Quality direction is important to effectual operations direction. peculiarly in uninterrupted betterment. More recent promotions in quality. such as benchmarking and Entire Quality Management. have resulted in promotions to operations direction in Proctor A ; Gamble. 1. 4 Storage. With Proctor and Gamble China’s rapid stock list turnaround clip. its bing paper-based manual system proved to be cumbersome as volume increased in the company’s distribution centres. Workers charged with informations aggregation filled legion orders per twenty-four hours at a fast gait. which increased the hazard of human mistake really early in the supply concatenation. As faze one of enterprise to streamline the bing paper-based manual procedure. Proctor and Gamble China deployed from Symbol Technologies in 20 distribution centres throughout China for usage with their warehouse direction system. 1. 5 Logisticss Procter A ; Gamble has been recognized as taking the manner in the development and use of best supply concatenation patterns. It has processes that support the flow of stuffs and merchandises to and from Proctor and Gamble installations. It is careful in its Entire Supply Chain Improvement Projects that are aimed at cut downing cost. bettering service. and taking clip from the supply concatenation. There is besides the demand to place chances. develop action programs. and lead betterment squads across multiple sites. organisations. and maps every bit good as presenting cardinal consequences for the concern and edifice systems to prolong the betterments. Finally. there is the development of schemes that will maintain Proctor and Gamble taking the market place in logistics. 1. 6 Evaluations. There is a strategicanalysis of the company’s concern. including analyzing its public presentation in the domestic electrical contraptions market. The analysis study examines company portions by part and sector. trade name portfolio and new merchandise developments. market and distribution schemes. challenges from the competition. and future chances. This analysis helps in understanding the chances and menaces confronting the concern and the factors driving success. Proctor and Gamble’s cardinal Performance Indicators include the film editing of the per centum of merchandises that are out of stock on retailers’ shelves at any given clip to 5 % . from 10 % ; shortening the clip from when a hard currency registry records the sale of a merchandise to the purchase of natural stuffs to the production of its replacing ; a day-to-day count of all merchandises fluxing through the supply concatenation at any given minute. whether on shop shelves. in dorsum of the shop. at its warehouses. in trucks or wherever ; cut downing the per centum of bundles damaged or otherwise unsympathetic when a client sees them on a shop shelf to zero ; and finding an acceptable monetary value point for an point and so working it back through fabrication and distribution to see if that merchandise can be delivered at a monetary value acceptable to consumers and a net income acceptable to Proctor and Gamble. During the financial twelvemonth ended June 30. 2007 ( financial 2007 ) . the Company was organized into three planetary concern units: Beauty and Health. Household Care and Gillette GBU. It had seven sections under United States By and large Accepted Accounting Principles: Beauty ; Health Care ; Fabric Care and Home Care ; Snacks. Coffee and Pet Care ; Baby Care and Family Care ; Blades and Razors. and Duracell and Braun. In September 2006. the Company’s Sure trade name ( an antiperspirant and deodorant trade name ) was acquired by Innovative Brands. LLC. In January 2007. P A ; G acquired HDS Cosmetics Lab Inc. . which manufactures and markets Doctor’s Dermatologic Formula ( DDF ) tegument attention. 1. 7 Plans for quality in operations. A great trade of focal point in operations direction is on efficiency and effectivity of procedures. Therefore. it frequently includes significant measuring and analysis of internal procedures. Finance and Accounting is the lifeblood of Proctor and Gamble’s trade names and concerns. The company’s Finance and Accounting plays a really strategic. leading function in its full determination devising. This is done by taking the Company’s strategic planning. competitory apprehension and fiscal end scene at the corporate and concern unit degree. The function of finance is to supply leading to concern determination devising every bit good as manage the Company’s fiscal and accounting personal businesss to maximise long-run net incomes. hard currency flow. and entire stockholder return. 2. 0 Benchmarks that can be utilized in the operation. Benchmarking is the pattern of analyzing the methods of an acknowledged leader in an industry as a manner of scene criterions for one’s ain operation. It is fundamentally bettering by larning from others and can be seen as merely doing comparings with other organisations and so larning the lessons that those comparings show. It is the uninterrupted procedure of mensurating merchandises. services and patterns against the toughest rivals or those companies recognized as industry leaders. It is a positive proactive procedure by which a company examines how another company performs a specific map in order to better how it performs the same or similar map. It allows for the find of spreads in an organization’s public presentation when compared with another. Proctor and Gamble benchmarks itself against the luck companies in all the countries mentioned supra. This will assist the company to see the spreads between its operations and those of the other organisations. The spread is so analyzed on how much to make in order to go the best. In pattern. benchmarking normally encompasses on a regular basis comparing facets of public presentation with others. placing spreads in public presentation. developing public presentation betterments to shut the spreads identified. implementing the betterments. monitoring advancement. and reexamining the benefits. Therefore monitor and Gamble does a comparing of its procedures with more successful organisations to set up precisely where the differences lie. and so taking stairss to utilize the cognition to shut the spread. so that it can go the best in the industry and offer universe category services. It focuses on the house that it considers to be the leader in the field of place attention merchandises and happening out what it is that the market leader does that is so much better than itself. This involves acquiring near to it and larning – but besides interchanging information. The several types of benchmarking that Proctor and Gamble can utilize include: Generic. This is comparings in a general sense. frequently utilizing footings such as client. strategic or operational Functional. This is departmental comparings such as Finance. Gross saless or Human Resources efficiency for illustration Human Resource staff to entire employees. Procedure.This is reexamining procedures such as insurance claims or bringing of majority trade goods Global.This includes comparings across the universe. Cost.This is concentrating on cost kineticss Performance.This concentrates on looking at gross or growing. Decision Despite its individuality as a consumer bundle goods company. Proctor A ; Gamble is a engineering company. booming on invention. Over and above Procter A ; Gamble’s flexible working agreements. community events and concern squad relationships. the company’s investing in developing IT staff and offering strong development tracts is extremely noticeable. Give a Proctor A ; Gamble’s fiscal construction. its fiscal figures are benchmarked across taking rivals. In taking the prima rivals. it chooses merely those houses with sound fiscal state of affairss or those non undergoing extremist restructuring. or where random volatility. amalgamations. or bankruptcy affects fiscal public presentation. Mentions Davenport. Thomas. H ( 1993 )Procedure Invention:Reengineering work throughinformation engineering. Harvard Business School Press: Harvard Dyer. Davis ; Frederick Dalzell. Rowena Olegario.Rising Tide: Lessons from 165 Old ages of Brand Building at Procter A ; Gamble. Harvard Business School Press. ISBN 1591391474. 2004. Euromonitor International: Global Company Profile 2007. Roy Longbottom’s PC Benchmark Collection ( Free ) – Source codification. pre-compiled versions and consequences for legion benchmarks. Kernels. Synthetic. Component ( CPU. Caches. RAM. Graphics. Disk and other I/O. Network ) . Real/Simulated Real. Burn-in

Pablo Neruda Poetry free essay sample

He was originally named Neftali Ricardo Reyes, and was raised by his widowed father in Temuco, Chile. He began to show an interest for literacy early as thirteen, being given the opportunity to write limited articles and share his poems in the daily La Manana news paper. With the influence and experience that La Manana newspaper gave Pablo Neruda, in 1920 he was able to branch out and be part of the literary journal â€Å"Selva Austral. † Here he went under the pen name Pablo Neruda in memory of Jan Neruda, a famous Czechoslovak poet and later on made it his legal name. Neruda worked for the government between 1927 and 1935, which allowed him to visit many cities all over Latin America. With this privilege not only was he able to do many honorary consulships for the government he was able to create some of the best selling poems with the influence of his many experiences. (First article in works cited) â€Å"Walking around† is one of Pablo Neruda’s well known poem in Latin America written in 19 In this piece of literature Neruda approaches the matter of man vs. society. Throughout the poem he expresses anger and his displeased feelings towards the corruption that is occurring in modern day â€Å"It so happens that I am sick of my feet and my nails/ and my hair and my shadow/ It so happens I am sick of being a man. † In this stanza Pablo Neruda exemplifies how tired he is of the demoralization that is happening in the society, by using his own appearance as a metaphor to what he constantly sees in everyday life. In reality he’s not really sick of his feet, nails, hair, or shadow, he’s actually sick of observing the decisions that people have made and it’s outcome (impact). The fact that he’s not able to know if things will improve, torments the man walking around because all he sees is a world full of laziness and people seeking for the easy way in life â€Å" The only thing I want is to lie still like stones or wool/ The only thing I want is to see no more stores, no gardens/ no more goods, no spectacles, no elevators. † As the reader continues to get deeper into the poem, modernization becomes what Neruda is trying to portray as the drastic impact of society. In the stanza provided above, he explains that things have gotten way easier to receive and to do, which has affected us in various ways. Before factories were built, or technology was invented, people actually had to grow their own food, use fire as their light and rely on it for heat. With the society being modernized, human beings have forgotten how to appreciate nature and the value of creating things for their own benefits. Not only have we been spoiled with the advanced technology that we have today, many have become adversed to labor expecting things to be already done by others. Walking around† focuses on the changes that many people do not see happening, which is the corruption of society. A countless amount of the population seem to be too busy or caught up in their own lives, simply not realizing what is surrounding them. In contrast Neruda stays in disgust while observing everything that seems to be affecting humanity unconsciously. He realizes that he is tired of s eeing the repetition of deterioration to the value of nature, and gets tired of being a man stuck in the society that’s falling apart. Walking Around† is an extraordinary poem because it touches important topics which only a few during that time period were aware of. What really caught my attention in this piece of literature are the examples of personification and vivid imagery that Neruda provides. They demonstrate how strong Pablo Neruda feels towards the matter that he conveys, which allows the reader to distinguish the tone of disgust and depression which the poet establishes. Not only was Pablo Neruda known for his poems about important arguments, he was well known for his poetry of romance. While reading a couple of Pablo Neruda’s literacy, I came across some of his love poems, and was drawn to â€Å"Poem 20† also known as the â€Å"Saddest Poem. † Here he expresses his emotions for the love that no longer accompanies him, and feels lonely without that comfort. I enjoyed reading this poem because it‘s straightforward and relatable. He talks about the complication of love, and how its so hard to understand â€Å"I don’t love her, that’s certain, but perhaps I love her/ Love is brief: forgetting lasts so long. The stanza provided is one of my favorite sections of the poem because it reveals so much just in those two lines and summarizes what the poet is trying to explain. Here he is facing complications with his true emotions. Neruda mentions that he is certain about not loving the woman, than switches to the possibility that he may still have feelings for her. This stanza shows how love can crucially play with a human beings mind , causing the poet to contradict his emotions â€Å"Though this is the last pain she will make me suffer/ And these are the last lines I will write for her. Although he says he doesn’t love this woman, he truly feels pain, but proclaims that it’s the last pain she will ever make him go through. This poem is a symbolization of the poet moving on, him applying that those are the last lines that he will write for her signifies that she will not continue to be part of his thoughts. â€Å"Poem 20† sums up the consequences that many people go through for falling in love. It’s natural to go through heartaches, but it’s our decision to dwell in depression or move on, and that’s what Neruda indicates when he decides to continue forward in life. Pablo Neruda’s poems â€Å"Walking Around† and â€Å" Poem 20† are my ultimate favorite, because they touch base on everyday life experiences. As a 20th century poet, Pablo Neruda was influence by the surrealism movement, explaining why vivid imagery is an important part of his writing. The imagery provided in his poetry is what caught my undivided attention, allowing me to visualize and have a clearer understanding of what Neruda tries to get across the reader. His style of writing is what influences me to continue reading poetry, and even write my own poetry. Works Cited Neruda, Pablo. â€Å" From Twenty Poems of Love† Poem Hunter. Poem Hunter, n. d Web. 20 September 2012. . â€Å"Walking Around† Poem Hunter. Poem Hunter, n. d. Web. 20 September 2012. â€Å"Pablo Neruda Biography† Famous Poets and Poems. Famous Poets and Poems, 2010. Web. 26 September 2012. â€Å"Pablo Neruda Biography Synopsis† Bio True Story. Biography. com, n. d. Web. 26 September 2012. â€Å"Pablo Neruda† Poetry. org The Academy of American Poets, 2012. Web. 26 September 2012

In what ways does Shakespeare in Act 1 Scene 1 introduce dramatic tension and some of the key themes in Romeo and Juliet Essay Example

In what ways does Shakespeare in Act 1 Scene 1 introduce dramatic tension and some of the key themes in Romeo and Juliet? Essay Shakespeare introduces dramatic tension at the very beginning of the play in the prologue. This introductory verse is very important as it has to be quite powerful to keep the audience hooked and want to watch the rest of the play. The prologue is written in a Shakespearean sonnet, which is a fourteen line poem with ten syllables in each line and five of them stressed. All of this turns out to be rather effective as it gives the prologue a rhythm to it. It includes iambic pentameter which was very traditional and popular in those times as a love poem. This is also the very beginning introductory paragraph on love. Shakespeare then begins to tell us about the long feud between the Montagues and Capulets, but not why it has started. This creates an effective atmosphere as the audience cannot judge either household or who is right in the feud so they stay open-minded throughout the play. Next he introduces both households, Montagues and Capulets and then tells us about Romeo and Juliet. He talks about them as Star crossd lovers which makes us think about fate and that was how they met. The prologue talks a great deal about violence and death due to all the fighting throughout the play, and the deaths of some of the main characters including Romeo and Juliet. We will write a custom essay sample on In what ways does Shakespeare in Act 1 Scene 1 introduce dramatic tension and some of the key themes in Romeo and Juliet? specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on In what ways does Shakespeare in Act 1 Scene 1 introduce dramatic tension and some of the key themes in Romeo and Juliet? specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on In what ways does Shakespeare in Act 1 Scene 1 introduce dramatic tension and some of the key themes in Romeo and Juliet? specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Sampson and Gregory in Act 1 Scene 1 use bawdy language and puns in their speech to create a humorous atmosphere. This way they can relax the audience and make them feel calmer and not as tense before any major fights occur. My naked weapon is out. Quarrel. I will back thee. This is one of their many humorous quotes. Shakespeare begins the play like this to give the audience a light hearted view of whats going on before the seriousness of it all takes place. The first scene begins in a jovial way ready to build up tension before the fight. Sampson and Gregory include a large amount of punctuation in their speech as we come across a comma or a full-stop around every three words. This breaks up sentences so they become rather choppy. A good example of this would be No, marry! I fear thee! By using language and punctuation like this it splits up sentences and makes a dramatic difference for when the Prince enters the scene. This is because the audience will suddenly pay more attention to what the Prince has to say as his speech and sentence structure is vastly differently to Sampsons and Gregorys. The Prince uses long flowing sentences with not as much punctuation and he is also speaking in verse. He talks to the audience from line 79-101 without the use of lots of punctuation whereas if this were Sampson or Gregory, they would have split up the sentences more often and probably added in extra unnecessary commas and bawdy language or puns somewhere. The impact that this has on the audience is that an Elizabethan audience would have understood the humour a great deal better unlike a modern day audience. For example, if the play was shown in a theatre today, probably not all the audience would understand I will bite my thumb at them, which is a disgrace to them if they b are it. This is a Sampson making a rude gesture to Abram, which is not recognised nowadays. This is also due to the fact that humour has changed significantly since Shakespearean times in the 16th Century. There are many gestures made in the play, but a significant one is when Sampson bites his thumb at Abram. This builds up a substantial amount of dramatic tension as it is a key theme for fighting. During or before fighting there would also be gestures with swords acting as if they were stabbing each other. A gesture is a way of acting out the thoughts of the characters and giving the audience an insight into their mind. A different, but extremely important theme in the play is love. Love takes place throughout the entire play by all different characters. For Romeo and Juliet, they both want to be married for love alone, and they are not bothered about what their parents have to say about the matter. They are also not worried about the fact that they are on opposite sides of the feud. Juliets mother and father want her to marry Paris as they think that he is the right man for her to live with. They are not fussed that Juliet doesnt like him that much and they also do not know about Juliets secret love for Romeo. Another character involved is the Friar. He would like Romeo and Juliet to marry as he knows that would end the feud and fighting between each household, and that they do really love each other. Romeo starts off at the beginning having everlasting feelings for Rosaline, who he thinks is his soul partner for life. After meeting Juliet all of this changes and he suddenly changes his mind to hav ing undying love for her instead. Romeo becomes extremely confused over his feelings for people. He uses oxymorons to express his confusion over love Feather of lead, bright smoke, cold fire, sick health. Another key theme in the play is fighting. This is a rather important theme as it takes place a large number of times throughout the play including a few times in Act 1 Scene 1. For instance a fight was started when Sampson bites his thumb and Abram thinks it was bitten at him. Sampson must check if the law is to his side otherwise they would get the blame for starting the fight. Later on, after Mercutio was killed, Romeo takes revenge and kills Tybalt. This way, in their eyes both of the households are fair as they have each lost one of their own through a murder and a fight. The fighting is all due to the feud that had begun in Act 1 scene 1 and carried on throughout the rest of the play. Overall the feud plays a crucial role and in the end it drives the only heirs of each household to commit suicide. Due to Romeos and Juliets death the feud ended. It took a very long time for it to finally be finished with, but once it had, each family understood the importance that it had as they each had a vital loss which was their children. The audience still would not have known about how the feud had begun, even at the very end of the play as it was never discussed. This means that they still will not be able to judge the Montagues or Capulets. Overall Shakespeare introduced dramatic tension through many different themes beginning from Act 1 Scene 1. This was one of the most important roles of the play as each key theme was introduced and would be expanded on later in the play. If these themes were not introduced to the play as early as they were, then they might not have been as effective as they turned out to be. In my opinion, the play became incredibly tense and effective with all themes building up to the final catastrophic scene of Romeos and Juliets death.

Critical Thinking 3 Essay Example

Critical Thinking 3 Essay Example Critical Thinking 3 Essay Critical Thinking 3 Essay Essay Topic: Critical Thinking Critical Thinking Questions: Week 3 Name: Course: Date: Critical Thinking Questions: Week 3 Chapter 7 – Designing for Problem Solving1. Describe a Policy Problem that you might assign a learner, using an actual issue that’s being debated in today’s political news. How would you solve the problem? The issue of abortion has been among the most controversial issues around the world given the presence of both opposing and supporting sides of the policy. The solution to this problem would be achieved through the evaluation of the positive and negative attributes of either the opposing or the supporting sides. This is further dependent on individual opinions and beliefs towards the issue. Hence, individuals assume positions based on their beliefs and opinions. The benefits and demerits of a policy determine its acceptance or denial by the students (Reiser, Dempsey, 2002).2. Why does the author state that problem solving is the most natural, complex, and meaningful kind of learning/thinking activity? Do you agree or disagree? Explain I agree with the author’s view that â€Å"problem solving is the most natural, complex, and meaningful kind of learning/thinking activity† because of the ability of learners to use such platforms to develop their rational capacities (Cavanaugh, 2004). This is because ability to make decisions and solve problems results in growth in ability to make similar as well as complex decisions and solutions for such levels of problems. Humans possess cognitive abilities which they use in solving problems. Rationality is based on use of experiences as a means of developing solutions related to such a situation. Hence, a solution to a problem is usually developed based on the use of experiences and the skills for development of solutions gained through problem solving (Newby, 2006).Chapter 8 – Instructional Theory and Technology for a Postindustrial World1.What other characteristics of the learning process and learning environment do can you envision for a postindustrial par adigm of instruction? What are some of the barriers to making this type of instruction a reality? The post-industrial educational system is as a result of the changes or shift from an industrial society to a postindustrial society. This has resulted in new educational systems such as distance learning, home-schooling volunteering and internships. It is an indication of a shift from necessity of physical attendance into institutions (Reiser, Dempsey, 2002). The barriers to the full utilization of the post industrial system are the reluctance to change from the traditional industrial system. This is because the industrial system is considered as providing employment to a sizeable number of individuals both directly and indirectly (Cavanaugh, 2004).2. What are some ways that technology can make post-industrial instruction easier on teachers? Include examples not given in the chapter. In what ways might it make it more difficult? Technology could provide teachers with the ability to make specialized teaching to individual students such as through distance learning. It could also provide teachers and learners with an avenue for interactions on a professional level in issues related to coursework or educational activities. This provides teachers with the ability to cultivate the interests of the students towards educational activities. Hence, this has potency to improve productivity from an educational perspective (Newby, 2006). Technology could also make this more difficult. In a case where training is not done correctly, technology is rendered useless as its use becomes difficult.Chapter 9 – Motivation, Volition, and Performance 1. Compare and contrast motivation with volition. What are some ways that they can interact to support or diminish one another? Motivation is the enthusiasm or drive towards the achievement of set goals and objectives or aspirations, whereas volition is termed as the individual will towards achievement of set goals and objectives. Volition is also termed as a process which transitions form actual intention to behavior towards the achievement of specific goals and objectives. On the other hand, motivation is termed as a process, which enables the development of behavioral intentions towards achievement certain goals and objectives (Reiser, Dempsey, 2002). 2. Applying volition strategies effectively can also be related to â€Å"good work habits†. What are some strategies that one might apply to strengthen their volition? How can these strategies be promoted through an online course? Decision making process is delicate towards the achievement of certain goals and objectives. Volition could be strengthened through the establishment of precise goals and objectives for achievement (Newby, 2006). Motivation could be used to strengthen volition for achievement of set our goals and objectives. In addition, another strategy includes the use of timelines for achievement of goals and objectives to ensure that an individual is able to strengthen his or her volition.

Free writing journal Essay Example | Topics and Well Written Essays - 250 words - 5

Free writing journal - Essay Example She was trapped within the bars that her husband set up for her. Her husband didn’t want her to be creative because it will make her question him. And he can’t afford that because of his stature as a doctor. Her husband doctor was the stereotypical doctor, controlled, firm and practical. And he didn’t like the imagination of his wife because it made her a non-traditional wife. Both the protagonist and the woman in the wallpaper symbolized the restrictions placed on women during Gilman’s time. It was not easy to have lived in the time when women were treated as second class citizens. It was like being born a woman is a curse because you won’t be able to do anything but serve and follow your husband’s wishes. Gilman’s protagonist was not the typical woman. The Yellow Wallpaper taught us that a woman’s strength is her creativity and imagination, to the point that men would think she’s crazy. Men inhibit her creativity and imagination because they are scared that she might take away his throne and his crown. This was actually the triumphant moment at the end of the story when the woman declared that she was out of the wallpaper. This showed us that women are continuously fighting for their rights, and soon they will be jumping out of the wallpaper and become the centerpieces of the room. They will catch all the attent ion that was deprived of her when she was set

Antibiotics may make Fighting Flu Harder Essay Example | Topics and Well Written Essays - 1000 words

Antibiotics may make Fighting Flu Harder - Essay Example This is a significant consideration as the study in the article explores elements of effectiveness as related to these antibiotics. Another prominent background consideration is the nature of ‘commensal’ bacteria. While generally bacteria in the human body contribute to illnesses such as the flue, studies have argued that commensal bacteria actually contribute to the body’s proper functioning (Saey 2011; "Commensal science," 2010). Indeed, it’s been argued that there are over 100 billion commensal bacteria in the body that contribute to digestion, acquiring of nutrients, and most notably encouraging the immune system to prevent the colonization of harmful bacterial pathogens ("Commensal science," 2010). While the common flue is generally not considered life threatening its existence among nearly all members of the human species makes it a significant area of investigation; in this way the article is highly relevant in terms of its area of focus. This articl e advances considerations in this field of investigation through investigating how antibiotics might kill some commensal bacteria that actually prevent the onset of the flue. Discussion of the Science There are a number of elements of the article that are relevant from a scientific perspective. As noted the study examined processes where commensal bacteria regulated immune system actions. More specifically, the study considered how commensal microbiota regulate immunity in the respiratory mucosa through the activation of inflammasomes. While previous research had established that commensal bacteria stopped the establishment of harmful bacterial pathogens in the gut, this research established that they may also contribute to preventing the colonization of these harmful pathogens in the digestive system. The study implemented specific experiments on mice. In this way the scientists treated the mice for a month with four antibiotics that are typically given to humans for bacterial infe ctions. The specific antibiotics administered were vancomycin, neomycin, metronidazole, and ampicillin. These antibiotics were administered orally in doses of 10, 11, 24, 26 mg, respectively. The mice were kept on this treatment program of antibiotics throughout the entire month long period. After treating the mice with these antibiotics, the mice were then infected with the flu. This flu combination was a 10 pfu sublethal dose of A/PR8 influenza virus. The researchers then observed and recorded the findings. In the observation process the Ig levels and T-cell responses were monitored and recorded. In these regards, the scientists identified that the antibiotics prevented the mice from creating interleukin-1 beta or IL-1 beta. Interleukin-1 beta has been understood to be an essential component that is used to combat influenza and other viruses. Additionally, the study demonstrated that both cytokine secretion and the frequency of the influenza virus specific CTLs were decreased. The se results were then cross compared with another part of the mice internal system. In this way the study immunized the mice with ovalbumin in complete Freud’s adjuvant in the footpad. This aspect of the study allowed the researchers to compare the immunodeficiency response in the lung with that in the gut. The researchers were then able to identify how eliminating commensal bacteria in one part of the rodent’

What Determines A Good Service Encounter?

What Determines A Good Service Encounter? When giving examples of my service encounter I will, each time try to explain the reasons for my service encounter, a brief description of what the firm did and provided for myself, my level of satisfaction through a rating system between one to seven, from lowest to highest possible satisfaction, and lastly my reasons for this satisfaction rating. I feel this information will allow me to most effectively analyse the service encounter, and identify the determinants of a good service encounter whilst allowing me to compare different service encounters. I will firstly look towards the 7ps concept (Booms and Bitner 1982) which is an extended version of the marketing mix. What is crucial here, for the purpose of the essay, is determining if some Ps are more important than other Ps in terms of having a greater impact on a service encounter outcome. I will therefore proceed through each P, systematically and in turn evaluate its importance in determining a good or bad service encounter. The introductory marketing texts suggest that all parts of the marketing mix (4Ps) are equally important, since a deficiency in any one can mean failure (Kellerman, Gordon and Hekmat, 1995). Number of studies of industrial marketers and purchasers indicated that the marketing mix components differ significantly in importance (Jackson, Burdick and Keith, 1985). Robicheaux (1976) found that key marketing policies had changed significantly. Pricing was considered the most important marketing activity in Robicheauxs (1976) survey, although it ranked only sixth in Udells (1964) survey. Udell (1968) found that sales efforts were rated as most important, followed by product efforts, pricing, and distribution. LaLonde (1977) found product related criteria to be most important, followed by distribution, price, and promotion. Perreault and Russ (1976) found that product quality was considered most important, followed by distribution service and price. Thus, it appears from the studies above that business executives do not really view the Ps as being equally important, but consider the price and product components to be the most important (Kellerman, Gordon and Hekmat, 1995). Brunner (1989) argues that the marketing mix should be extended to include more factors affecting the services marketing and thus actually becoming mixes themselves. He provides examples of Concept Mix, Cost Mix, Channels Mix and the Communication Mix So far we have mainly touched on the 4 core Ps but what Ps can affect and determine the outcome of a service encounter? Fryar (1991) argues that differentiation and segmentation is the basis of a successful service. Further, the personal relationship with the customer and quality of the service are important elements of the service marketing. This may be referring to the extended Ps of the marketing mix. Heuvel (1993)seems to agree with Fryar stating that Interaction between the one delivering the service and the customer is very important and has direct effect on the service quality and quality perception. He goes on further to state that the Product element can be better demonstrated as having two components, the primary and secondary service elements as well as the process. Both Heuvel and Fryar seem to be heavily referring to the People and physical Ps of the extended marketing mix (Grove et al. 2000) compares service marketing to a theatrical production. How the service is performed is as important as what is performed. The critical factor is therefore the customer experience. He goes on to state that the traditional Marketing Mix does not adequately capture the special circumstances that are present when marketing a service product. As such it could be concluded that the 4Ps for the purpose of service marketing and thus as a determinate of a service encounter can be seen as outdated. Rafiq and Ahmed (1995) state that 7Ps is more comprehensive, greater refined and includes important participants such as people and process. For the purpose of Service encounters the three new Ps of People, Process and Physical design can be seen as equally if not more important than the four core Ps. This can be supported through the extended Ps widespread acceptance in recent years The customer satisfaction Kano model helps to understand and evaluate consumer acceptance and satisfaction, and can be used in many different disciplines. The model classifies product attributes based on how they are perceived by customers and their effect on customer satisfaction (Kano, Seraku et al. 1996). According to the model, there are three types of product attributes that fulfil customer satisfaction to a different degree: 1) basic or expected attributes, 2) performance or spoken attributes, and 3) surprise and delight attributes. A competitive product or service meets basic expected attributes, maximises performances attributes, and includes as many delighted attributes as financially feasible. In the model, the customer endeavours to move away from having unfulfilled desires. The basic or attributes are basic attributes, which customers take for granted and are not worth mentioning due to their obviousness. While the presence of these attributes is not really taken into account, the nonexistence of these attributes could be very dissatisfying for the customer. The performance or spoken attributes are those voiced by customers in what they are wanting from the product. These requirements can satisfy or dissatisfy consumer depending on the level of their satisfaction by a product or a service. The surprise and delight attributes if present can excite the customer, but their absence does not dissatisfy, as customers do not expect them. A competitive advantage can be achieved through successful use of both expected and exciting attributes Kanos model of customer satisfaction will now be looked at. According to various researchers, product life cycles are getting shorter, thus businesses are looking for ways to reduce product development time and to introduce their products to the market more quickly and efficiently (Tan , 2000) Further, in many of the competitive markets, customers are getting more selective, demanding greater features in products and services. As a result, identifying customer needs and transferring this information through to the product design stage is imperative for any business to be able to stay competitive in the market (Sireli et al., 2003, Tontini, 2003,) Kanos model helps deal with these new trends and in turn hopes to meet customer requirements in the most efficient and effective way Through traditional customer satisfaction tools, used to evaluate customer feedback, a strong correlation is assumed between product performance and customer satisfaction. For example, customer satisfaction is assumed to increase or decrease proportionally to the product performance improving or deteriorating respectively (Huiskonen and Pirttila, 1998). However according to Mazler, increasing fulfillment of customer expectations does not always mean a proportional increase in customer satisfaction as this change also depends on the type of expectation (Matzler et al., 1996). The different types of customer expectations can have different effects on customer satisfaction fulfillment. Kanos model of customer satisfaction tries to address this issue in providing particular types to each expectation such as attractive and indifferent. This can help companys understand the customer requirements. SERVQUAL can be used to determine if there are any differences between perceptions and expectations and if so whether this difference (if it was positive) contributed to a happy service encounter. SERVQUAL can only be defined in a consumers mind as it is a psychological difference between perceptions and expectations. Gronroos (1982) suggests that the perceived quality of a service is the result of an evaluation procedure whereby customers compare their perceptions of service quality delivery and the outcome against what they expected . Expectations can be can be defined as the customers frame of reference with respect to a product/service that allows anticipation of product/ service performance (Bitner et al. 1990). Due to the fact that the model involves perception it means judgment may differ among individuals and thus could be based on the cultural framework that the person brings to the encounter (Ueltschy et al., 2007). While customers can judge the quality of manufacturing goods in terms of functions and standards, they may find it difficult to measure service quality because they have to assess not only the outcome of the service, but more importantly the process of the delivery of that service. Therefore, before customers purchase a service, they have expectations about service quality that can be based on a number of variables such as word-of mouth recommendations, individual needs, past experiences and a service providers marketing communications (Parasuraman et al., 1988). Parasuraman et al., (1988; 1991) attempts to define the dimensions of service quality. Five major dimensions have be identified, namely reliability, responsiveness, assurance, tangibles and empathy. Reliability is the ability to execute the service as promised. Responsiveness refers to the willingness in providing the service. Assurance concerns the politeness in delivering the services and trustworthiness expressed to customers. Empathy can be defined as the understanding of customers specific requirements and their individual needs. Finally, tangibles include the physical evidence of the service such as facilities and personnel. It has been widely accepted that these dimensions of SERVQUAL are able to capture the construct of service encounter quality (Raajpoot 2004). The concept of customer relationship management will now be looked at which has emerged from relationship marketing. There is no doubt that in recent years there has been a greater emphasis on customer relationship management then ever but why is this? And is relationship marketing that important with regards to a service encounter? The emphasis on customer relationship management could be attributed to technological advancements which have allowed businesss to create increasingly intimate relationships with their customers. ÃÆ'-sterle (2002) suggests that electronic commerce, supply chain management, one-on-one marketing [and] customer profiling to name a few are developments which can be attributed to the dramatic changes in the supplier-customer relationship observed. It is this amalgamation of business functions which could loosely be referred to as modern customer relationship management. Stone et al. (2000) asserts that the concept of RM always included a very strong focus on the consumer. But possibly, CRM takes this a step further in its integration of business functions which contribute to value maximising services for the consumer via the management of customer relationships, and in turn increasing customer retention Relationship marketing has been successful in creating strong relationships with customers on a large scale. The technique has traditionally looked to apply its marketing communications to its customers depending on their relative needs. This entails customising marketing and product/service offerings to the various individual consumer groups to create a more personalised service as well as to develop a relationship based on interactivity. CRM, on the other hand, provides more to the individual marketing needs. This is due in the main part to the technology to make such a system technically and economically feasible (ÃÆ'-sterle 2002), organisations are now able to further customise their marketing and product offerings, not just to groups but to individuals themselves. This has meant there is no longer a need for customers to be grouped together into lifecycles with others, as businesss can mould their services around individual requirements. As such it can be concluded that CRM is an evolution of RM and has utilised advanced technology as an instrument to meet and surpass individual customer requirements. Discussion Section I will first mention my service encounter with Dominos pizza; in short I was throwing a small party with my friends from home as I had recently returned from university. My freinds were very hungry and fancied some fast food that wouldnt be too expensive. Thus I ordered three large pizzas over the phone. I was very happy with the service encounter and would rate it at a six. My high satisfaction from this service encounter can be attributed to the following. Firstly when I phoned up Dominos pizza the staffs were very friendly and polite, swiftly taking my order. We were also informed on the phone about a seasonal special offer that was ongoing at the time. This special offer allowed us to reduce our expenditure on the Pizzas which surpassed my expectations of what I thought would be the price. The pizza was then delivered to us within thirty minutes, as promised and was absolutely delicious and still fresh. Thus, I would be very happy to order from Dominos Pizza again; however I was initially put on hold for three minutes which is why I am not rating the encounter at a seven. This nearly left me hanging up the phone and browsing for a close competitor, which of course would have been detrimental to Dominos Pizza. I will first look towards the 7ps concept (Booms and Bitner 1982) to determine why and how a good service encounter has occurred. Clearly the price had a major impact on our decision to choose Dominos Pizza. It can be see that Dominos pricing scheme is competition based, due to the high competitiveness of this industry driving the prices down. However our decision to buy from Dominos pizza was not solely based on the price, as we had options to look for a cheaper competitor. What did determine why we decided to choose Dominos Pizza was based on the brand name, reputation it holds, convenience and peoples past experiences with Dominos Pizza. The convenience and price alone would not have persuaded us to buy from Dominos Pizza thus the main determinant of why we purchased from Dominos Pizza could be accredited to the brand name. But what actually determined a good service encounter? One must look further and concentrate on the extended Ps, namely People, Physical Evidence and Processes . The personnel on the phone and the friendly delivery staff certainly contributed towards a good service encounter. The staff taking my order were clearly well trained and well informed, providing me information on the latest deals and being polite. The process was a high determinate of a happy service encounter. The Pizza was delivered within thirty minutes; failure to do so may have meant unhappy hungry customers who would not have been willing to repeat purchase from Dominos Pizza. Indeed the three minute wait I needed to endure on the phone nearly left me hanging up and not completing the service encounter. The physical evidence is not really relevant to this service encounter. It can be seen that the fast process, polite personnel, product and place (convenience) contributed greatest to a happy service encounter from the 7ps perspective. SERVQUAL will now be used to determine if there were any differences between perceptions and expectations and if so whether this difference (if it was positive) contributed to a happy service encounter. SERVQUAL can only be defined in a consumers mind; it is a psychological difference between perceptions and expectations. The SQ can be measured using Parasuraman et al.s (1985) Gaps Model. The Gaps model is made up of five so called gaps. Firstly, the knowledge gap is the difference between what customers want and managers think customers want. In this case as customers, we wanted a tasty pizza delivered to our door within a reasonable time at a reasonable cost. We got everything we wanted, thus it would appear that there was no knowledge gap. However being put on hold for three minutes could be seen as a slight knowledge gap which may have been detrimental to Dominos pizza. This knowledge gap could have been caused by the manager not hiring enough or enough productive staff. The standards gap is the gap between managements perception of customer expectations and actual results for the service delivery. In this case there is probably a positive gap. Although Dominos pizza stated the pizza would be delivered within thirty minutes we didnt actually believe it. Thus the actual delivery outweighed our expectations and can be seen as a positive gap. Gap 3 Delivery gap The promises of a delicious pizza and a fast delivery were fulfilled and thus we were happy and didnt have any quarms. From the above it can be seen there were little if any gaps between our expectations and what was delivered and this clearly heavily contributed to a happy service encounter. The customer satisfaction Kano Model will be now be used to determine how Dominos Pizza satisfied us. Kano uses three types of relationships between attributes and the levels of customer satisfaction they generate. We must determine which attributes account for the largest proportion of customer satisfaction. The first type of attribute is the must have attributes. These are expected by the customer, all our must haves were met by Dominos Pizza. The linear satisfier attributes keep the customer satisfied, the delighter attributes are not expected or required, but help create customer satisfaction and can make the difference in brand choice for a consumer especially in competitive markets. The convenience, speed of delivery and tastiness of the pizza could come under the heading of linear satisfiers. The polite personnel over the phone and great offers provided on the phone can be seen as delighter types of attributes and most contributed to my happiness on dealing with Dominos Pizza, further it was these delighters which have made me want to repeat purchase from Dominos in the future. From using the relevant theories it can quite clearly be seen that the main determinants of a good service encounter which Dominos Pizza offered was the speed of the delivery, the special offers that ensured the price of the pizzas were less than first expected and the freshness of the pizzas which can be related to the speed of delivery. Thus, a manager working in the take-away service industry should ensure that his /her staffs are well trained and informed to not only take peoples orders over the phone but to answer peoples queries and provide information on ongoing special offers. A manager should also ensure there is an efficient distribution process so the delivery is undertaken as quick as possible. The service encounter that Dominos Pizza offered delighted me and my friends as customers, further I would be very happy to order from them again and recommend them to others. Therefore Dominos Pizza have provided a good service encounter. My next service encounter I will mention is my orthodontist appointment with my local NHS hospital Northwick Park. I was referred to the orthodontist by my dentist, who advised that I needed braces. I thus made an appointment for 9:00am on the 24/09/2009. I was pretty unhappy with this particular service counter for a number of reasons. Ultimately I was unhappy that I needed to wait an hour and fifteen minutes for my appointment after arriving prompt at 9:00am meaning me missing my train back to university. I was also upset because my actual appointment was rushed only lasted ten minutes, thus not all my queries were answered sufficiently. I would rate this service encounter at a two. I will again look towards the 7ps when analysing why and how bad services was encountered by myself. Firstly, the price for my appointment was free and therefore started my service encounter on a good note. The place of my appointment was however quite inconvenient for me as it meant me coming back from university especially for the appointment. The actual service was rushed and incomplete, this made me dissatisfied with the service. The process was slow and very inefficient which contributed heaviest to my dissatisfaction of the service encounter. As a customer I would have ideally preferred an NHS orthodontist to be located nearer my university for convenience, furthermore, I sought after a brief waiting time and a productive and effective appointment which would fully answer my questions. I got none of these things and thus there most certainly was a knowledge gap. This knowledge gap could be decreased through an efficient process, a more thorough appointment and a local NHS orthodontist for my convenience. My expectation pre appointment was that I would need to wait about twenty minutes for my appointment which I was happy to do and that I would be provided an appointment lengthy enough to ensure all my queries were answered. My expectations were not met at all and therefore clearly there is a negative standards gap. Review | Back To The Future Review | Back To The Future The movie Back to the Future, is filled with an all star cast and dynamic visual effects that were stunning in nineteen eighty-five and still stunning by todays definition. It was an appealing movie in which all ages could relate to the fun and entertainment that it was meant to portray. The movie was set in the fictional town of Hill Valley and focused upon the antics of Doc. Emmett Brown played by Christopher Lloyd and his sidekick Marty Mcfly played by Michael J. Fox. The film was written by Robert Zemeckis, who also directed the movie and Bob Gale,who came up the story idea. Steven Speilberg was the producer for the film. The story idea came to writer Bob Gale one day when at his parents home he found an old yearbook of his fathers. He thought to himself, Would he and his father been friends if they had gone to school together? Gale returned to California and shared his idea with Robert Zemeckis. They decided to take the project to Columbia pictures and made a developmental deal with Columbia for the script in September of 1980. (Klastornin) The rough draft of the script was finished in February, nineteen eighty-one. The film turned out to be more than just a thought about his father. The film had only a nineteen million dollar budget and brought in more than three hundred-eighty million dollars. Back to the Future was a critically acclaimed best movie of nineteen eighty- five. Critic Christopher Null claimed it to be a quintessential nineteen eighties flick that combines science fiction, action, comedy and romance all into a perfect little package that kids and adults will devour.(Null) It won the Hu go Award for dramatic presentation, the Saturn award for best science fiction film, academy awards and Golden Globe nomination. The film marked the beginning of a franchise with the sequels Back to the Future ll in nineteen eighty- nine and the sequel Back to the future lll in nineteen ninety. There was an animated series, a theme park ride and a video game released as well. The movie has a scene in which Marty is asked who is president in nineteen eighty- five and replies, Ronald Reagan. The person he is talking to laughs and tells him that Ronald Reagan is an actor, not a president. When watching the film for the first time Ronald Reagan himself was so amused by the joke about his being president that he had the theater stop the movie and rewind the reel so he could see the part again. He even referred to the movie in his nineteen eighty-six State of the Union address. He stated, Never has there been a more exciting time to be alive, a time of rousing wonder and heroic achievement. As they say in the film, Back to the Future, where were going, we dont need roads.(cspan) Many years later president George H.W. Bush used references from Back to the Future in his speeches. The film had to shoot at Universal Studios in California because no town would allow producers to redo their town to fit the nineteen fifties setting. Hill Valley scenes were shot at Courthouse Square on the back lot. Industrial Light and Magic created the thirty- two special effect shots. (Freer) Designers set the fifties in a wonderful way to make the town look beautiful, they shot all the scenes from the fifties first so they could make the town look bleak and ugly for the scenes in the eighties. Back to the Future had to shoot differently than how most movies are filmed. Michael J. Fox was working weekdays on the hit television series Family Ties. This made him only available to work on the movie set from six-thirty p.m. to two-thirty a.m. on weekdays. They were forced to save exterior scenes until weekends because that was the only time he was available during daylight. This routine gave him only five hours for sleep each day. He found this schedule exhausting but worthwhile bec ause he was simultaneously living his dream of being on television and in movies. The movie took one hundred days to film and finally wrapped up on April twentieth of nineteen eighty- five. Producers and editors worked twenty-four hour shifts making sure the movie would be ready for its July third release date. Only eight minutes of filming was omitted when editing was completed. A lot of hard work went into the making of the movie Back to the Future. It was a risk at the time with lots of wondering whether the movie would flop or be a success. It proved a risk worth taking because now, twenty-six years later, it is movie that most all generations have seen. Back to the Future will continue to remain a film title known worldwide. This is a film that closes the generation gap and brings old and young together as one. Future generations will continue to enjoy this film for years to come.